Tenant Handbook

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  1. Welcome
    1. About
    2. Commuter Information
    3. Nearby Amenities
  2. Building Management
    1. Overview
    2. Office Location
    3. Important Phone Numbers
    4. Holiday Schedule
    5. Rent Payments
    6. Cleaning, Trash Removal and Recycling
    7. Building Inspections
  3. Building Information
    1. Loading Dock/Deliveries
    2. Parking Garage
    3. Service Elevator
    4. Mail Room
    5. Fire Protection and Emergency Exit Stairs
    6. Information Kiosk and Suite Entry Signage
  4. Building Services
    1. Overview
    2. General Requests and BP Tenant Services
    3. Billable Tenant Work Order Requests
    4. After-Hours Heating, Ventilation and Air Conditioning
    5. Light Bulb Replacements
    6. Major Tenant Alterations
    7. Rules for Contractors working in Occupied Buildings
  5. Tenant Move-In Procedures
    1. Move-In Contact Person
    2. Special Installations
    3. Move-In Procedures
  6. Building Security
    1. AK Preparedness SafetyNet
      1. SafetyNet
  7. Access Control
    1. General Entry Control
    2. Building Entry Security Cards
    3. After Hour Entry Request Procedures
    4. Bluetooth Mobile App Information & Cost
  8. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-Line Skates, Scooters
    5. Common Areas Housekeeping
    6. Halogen Torch Lights, Space Heaters, Personal Coffee Makers
    7. Photography, Video Filming

Office Location

Boston Properties is the exclusive management agent for Market Square North.  The Management Office is located at 401 9th Street, NW, Suite 150, Washington, DC 20004, on the 1st floor.

Business hours are 8:30 am to 5:00 pm Monday through Friday, legal holidays excepted.