Tenant Handbook

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  1. Welcome
    1. About
    2. Commuter Information
    3. Nearby Amenities
  2. Building Management
    1. Overview
    2. Office Location
    3. Important Phone Numbers
    4. Holiday Schedule
    5. Rent Payments
    6. Cleaning, Trash Removal and Recycling
    7. Building Inspections
  3. Building Information
    1. Loading Dock/Deliveries
    2. Parking Garage
    3. Service Elevator
    4. Mail Room
    5. Fire Protection and Emergency Exit Stairs
    6. Information Kiosk and Suite Entry Signage
  4. Building Services
    1. Overview
    2. General Requests and BP Tenant Services
    3. Billable Tenant Work Order Requests
    4. After-Hours Heating, Ventilation and Air Conditioning
    5. Light Bulb Replacements
    6. Major Tenant Alterations
    7. Rules for Contractors working in Occupied Buildings
  5. Tenant Move-In Procedures
    1. Move-In Contact Person
    2. Special Installations
    3. Move-In Procedures
  6. Building Security
    1. AK Preparedness SafetyNet
      1. SafetyNet
  7. Access Control
    1. General Entry Control
    2. Building Entry Security Cards
    3. After Hour Entry Request Procedures
    4. Bluetooth Mobile App Information & Cost
  8. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-Line Skates, Scooters
    5. Common Areas Housekeeping
    6. Halogen Torch Lights, Space Heaters, Personal Coffee Makers
    7. Photography, Video Filming

Welcome to Market Square North

Market Square North is a 417,979 square foot development located at 401 9th Street in the Penn Quarter area that is midway between the White House and the U.S. Capitol and just two blocks from Pennsylvania Avenue and the Verizon Center. The site is centrally situated in the heart of the sought-after Penn Quarter submarket of Washington D.C.'s East End and is a part of L'Enfant's historic 8th Street axis. 

We are pleased that you have made the decision to locate your offices here.  This Tenant Guide has been designed to provide you and your employees with general information, procedures, and policies which will assist you in operating your business at 401 9th Street.